Our Clients/Testimonials

Our clients mean everything to us and we firmly believe that satisfied customers are our best sales people. Please take a moment to read what some of our customers have to say about us.

“Cash & Carry Kitchens Ltd. is Ireland’s leading manufacturer and retailer of fitted kitchen and bedroom furniture.  We were looking for an On Hold Messaging provider that not only met our business needs, but also reflected our company brand.  Audiocom came highly recommended and we are very impressed with the service and the guidance we have received from them.  I would recommend Audiocom to any business looking to communicate with their customers in a positive and professional manner.”

Niall Cuthbert
General Manager
Cash & Carry Kitchens Ltd.

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“With the number of offices we have nationwide, on hold messaging proved to be a very cost effective investment for us.  We believe that the new message adds to our professionalism and also allows us get some key sales messages to our customers. I would not hesitate to recommend Audiocom to others.”

Ronan Morris
CEO
Blue Sky Mortgages

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“Audiocom’s On Hold Messaging is working well for Heiton Buckley.  It is the perfect vehicle to better inform our customers about our products & services while providing consistency in what our callers are hearing when placed on hold throughout our branch network.  I have no hesitation in recommending Audiocom for their professionalism and value for money.”

Olga Craig
Marketing Manager
Heiton Buckley

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“Audiocom are delivering consistently efficient and impressive services for our three brands, Tubs & Tiles, Heatmerchants and Brooks. We chose Audiocom because of their excellent attitude and extensive track record. Audiocom have been outstanding in their ability to manage our message updates and their creative team have the experience to deal with all our script customisations so we don’t have to. We rely on Audiocom to manage our front line communications and they never let us down. Their professionalism, attention to detail and overall attitude is to be admired and is part of what makes using their services a pleasure.”

Dara O’Reilly-Daly
Marketing Manager
Heatmerchants / Tubs & Tiles / Brooks

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"Audiocom have made a huge difference to our telephone service. Callers are no longer left unattended but instead listening to informative messages highlighting our company’s background, giving useful information and promoting our on-line services. This has reduced the caller hang-up rate considerably. I highly recommend the professional and friendly service Audiocom have provided."

Megan Moelwyn-Hughes
Commercial Production Manager
The Sunday Tribune

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“Audiocom’s On Hold Marketing service was seamlessly and efficiently implemented and has enabled The O’Callaghan Hotel Group to provide a customer friendly call-waiting experience whilst reinforcing our brand identity over the telephone. The creative team at Audiocom are pro-active in managing our message updates which has helped bring about a higher awareness of our seasonal offers, hotel facilities, corporate events and developments within our group.”

Sharon Griffin
Sales & Marketing
O'Callaghan Hotel Group

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“We decided to use Audiocom as they are a professional and reliable service provider. Their use of radio personalities and well-known voiceover artists was very effective for our On Hold Marketing solution. They helped with everything from scriptwriting to the choice of music and consulted us on all aspects of marketing our business on-hold.

Their service was in short, Excellent. We will certainly use them again in the future when we expand our range of services, as we believe it is a perfect tool for letting our customers know what we do. We have recommended Audiocom to a number of our clients who remarked on how professional our On Hold Message is.”

Paula O'Sullivan
Business Development Manager
WWW.PRINTING.IE

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“If you’re looking for a company that really understands On Hold Marketing, Audiocom come highly recommended. Their creative department have a unique way of differentiating and articulating our company’s core strengths in a way that helps us build our brand and project the right image of our business. Within days we were receiving enquiries from customers about products that were advertised on-hold. Audiocom were very flexible in their approach and we found their service impeccable, innovative and professional. I was also particularly impressed with the quality of our productions considering how cost effective their service is.”

Oliver Ryan
Manager
AIW Autoglaze

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"I am very pleased to say the least. Audiocom’s On Hold Marketing service is unique in my experience and has become an essential part of marketing our business. Using their service has enabled us to up-sell new products to existing customers and has therefore brought about a significant return on investment. I never cease to be impressed by Audiocom's creative input, the quality of our productions and their strong commitment to customer satisfaction.”

Karl O'Leary
Managing Director
Systems Union Ireland Ltd

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“We required a creative and inspirational approach to our On Hold Marketing campaigns and chose Audiocom because of their proven expertise. Audiocom have been prompt, personal and professional in all our dealings with them and their service has proved very valuable for Multiflex. I also appreciate their suggestions on how we can/should/might be using the service to market our business. Audiocom offer excellent advice from the length of prompts and type of scripting that would suit us to the choice of background music and voice over artists.”

Garett Roche
Managing Director
Multiflex Human Resource Solutions 

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“We are delighted with the reaction from our clients and the improvement in the image that we project to our callers. Audiocom have consistently demonstrated their ability to deliver a quality service. They put a lot of effort into researching our company and work closely with us on an ongoing basis to ensure our script content outlines our full range of products and services. We will continue to not only use, but also actively refer Audiocom to our own client base as a result of their proven skills and service.”

Peter Cashin
Managing Director
Cashin Telecommunications Ltd

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“Since incorporating Audiocom's services into our hotels, we've found the entire process to be a very smooth transition. From the user-friendly digital equipment to the incredibly fast production turnaround, our seasonal messages are always on-time, accurate and of the highest quality. It's comforting to know this is one area that we never have to worry about.”

Ladonna Tallon
Sales & Marketing Manager
Capital Hotels

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“Working in partnership with Audiocom’s creative team, our sales and marketing efforts are reinforced, the professional image of our company has been enhanced and our clients are highly impressed. Our first production has been a great success and we are now working on a series of regular updates to ensure we keep our callers informed on the latest developments within our company. I am extremely happy with their standard of work and would definitely recommend Audiocom to anybody requiring their services.”

David Moran
Managing Director
Host Ireland

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“We have used Audiocom’s services for the past two years and found them diligent and a pleasure to work with. The solutions they provided for us worked well and are popular with our customers. The company’s staff are always friendly, helpful and available with advice and ideas. We are more than pleased with the end result and would be comfortable recommending Audiocom to any organisation with a passion for great customer service”.

John McDonald
Director
CPG – Organisers of ICT Expo, Toys 4 Big Boys. Publishers of Shelflife, Irish Computer & Wine Ireland

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“Our experience with Audiocom has been extremely positive and our On Hold Marketing campaign has paid for itself several times over. Very effective, great value for money and we have never had any problems or downtime with their system. I would, and have recommended Audiocom’s service to any organisation serious about improving their customer relations.”

John Rooney
Managing Director
DPV Ltd/Doors & Floors

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“With the Property market becoming increasingly competitive, Audiocom’s On Hold Messaging service has provided us with an effective marketing tool with the added advantage of promoting our company’s professional image every time the phone rings. Their innovative service was delivered with speed, efficiency and professionalism and I would have no hesitation in recommending it to others.”

Cassie Luby
Principal
Dooley Auctioneers, Bray

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“We have been using Audiocom’s service for the past two years during which time we have received a tremendous response from our calling customers. We found Audiocom to be efficient and innovative and their staff are very focused on our needs. I have no hesitation in recommending any company, regardless of size, to use their services.”

Joe Kinsella
Managing Director
Carroll & Kinsella Motors Blackrock

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“We would like to thank Audiocom particularly for their creativity. As a result we have had callers asking to be put back on-hold to hear the whole message. A truly incredible approach to such a simple concept! I would thoroughly recommend Audiocom’s service to any organisation with a ‘hold’ button!”

Terry Kinella
Managing Director
Crimeforce Security Services

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“Within a very short period of time we had a very professional On Hold Messaging system highlighting our range of services for our clients and candidates. We have had numerous compliments from our clients on the professionalism of our message and would have no hesitation in recommending Audiocom’s services to any company.”

Mark Mitchell M.M.I.I.
Managing Director
Mark Mitchell Sales & Marketing

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"Audiocom’s service is working well for Aquarius Properties. Our clients regularly comment on it and are interested in the content of the messages. Our callers are not becoming impatient anymore if they have to hold for a few minutes and it gives the right impression of us as a professional organisation.”

Noreen Hynes,
Managing Director
Aquarius Properties

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Read our case studies